Returns & Exchanges

We want you to feel confident and beautiful in your purchase, which is why we offer a 30-day return window for all unworn items with original tags attached. Please ensure all lingerie is tried on over your own underwear to maintain hygiene standards and eligibility for a refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all designer tags and hygiene seals are intact and undamaged.

• 3.
  Label and Ship

  Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our team receives and inspects your return for hygiene compliance, we will process your refund or ship your exchange within 5-7 business days.